Ticket Policies

REFUND POLICY

Subscriptions and individual concert tickets are non-refundable. Credit will only be issued in the event of concert cancellation. Such credit will be used towards the purchase of future tickets or subscriptions.

TRANSFER POLICY

Tickets within a subscription and individual concert tickets may be transferred to another party. Complete subscriptions are not transferable.

LOST TICKET POLICY

TAX RECEIPT POLICY

PERFORMANCES

WHEELCHAIRS

PERFORMANCES

  • The Box Office opens one hour before show time.
  • The Box Office accepts cash, credit, and debit cards.
  • Latecomers will be seated at an appropriate break, suitable to performers and management in order to minimize disturbance to other patrons and the performers.
  • Children under the age of 12 years must be accompanied by an adult.
  • Cameras and recording equipment are not permitted in the theatre without prior permission.
  • At Calgary Pro Musica, your privacy is important to us. If you wish to receive information about our privacy policies or for complete ticket policy details, please contact us by telephone/text at 403.244.8277, email at [email protected], or visit the website at calgarypromusica.ca.